Shipping Information

CHRISTMAS 2026 SHIPPING DATES

Want your oats to arrive in time for Christmas? Please place your order by the following dates:

Most Australian states (metro areas):

Standard and express shipping: order by 12pm (Qld time) Friday 18 December

Western Australia, South Australia, Tasmania and the Northern Territory:

Please order by Tuesday 1 December to make sure your order arrives in time.

New Zealand:

Please order by Tuesday 1 December.

Please allow extra time if you live outside a metro area. As we ship from regional Queensland, we recommend ordering as early as possible to avoid disappointment.

For express shipping, please remember to leave a note when you place your order so we can invoice the express fee.

Our last day of trading is Friday 18 December. Any orders received after 12pm that day will be dispatched when we return on Monday 4 January.

 

FREE SHIPPING IS BACK FOR ORDERS OVER $300!*

We are a farm to plate supplier. We ship from Regional Qld, but your oats will be fresh every time.
Free tracking & damage protection on every order. 

Freight Prices
Our freight costs are based on weight. All freight includes GST and will be calculated during checkout, but as a guide are prices are as follows for Australian parcels:

  • Up to 1.4kg ~ $9.97
  • 1.4kg - 2kg  ~ $12.95
  • 2kg - 3kg   ~ $16.95
  • 3kg - 4kg   ~ $19.95
  • 4kg - 5kg   ~ $22.95
  • 5kg - 6kg   ~ $24.95
  • 6kg - 7kg   ~ $26.95
  • 7kg - 10kg  ~ $29.95
  • 10kg - 15kg ~ $39.95
  • 15kg - 20kg ~ $45.00

We also offer express shipping. If you would prefer this option, please leave a note when your order is placed so we can invoice the added fee. 

We now offer shipping to New Zealand, pricing is estimated at checkout based on individual orders. 

*Only available to AU orders


Local Pickup
Local pick-up is available at the checkout if you'd like to order online and collect from our warehouse at 11 Darian Street, Meringandan QLD.  

Pickup times: 
9am to 4pm Monday to Thursday
9am to 1pm Friday

If choosing local pick up please wait until you've received an email from the team advising that your parcel is ready to collect. 

Tracking & Shipping Times
Orders are dispatched on business days only.  

Tracking numbers for all deliveries are available and these will be emailed to you when your order is dispatched. If you did not receive your tracking number, please check your junk email folder and if you have not received anything, just contact us and we can forward it on to you.

Once your parcel leaves our warehouse we say a prayer, but after that, it is really out of our control. If you have any problems with your order please respectfully reach out to the courier first, our team can often only find out as much as our customers regarding parcels. It is our company policy that if conversations are not conducted in a respectful manner they will be forwarded to management. 

Sometimes attempted delivery notification cards get accidentally discarded, so if you believe your parcel should have arrived, please contact the freight company as parcels get returned after 7 days of no contact.

As we ship from regional Queensland, some areas across the country can take a little more time to receive their deliveries, ie; Western Australia has a quarantine process that can extend the time for your order to reach your door and we anticipate deliveries to Western & South Australia could take between 2-3 weeks.

We anticipate that NZ orders will take up to 4 weeks to deliver.

We are able to send orders via express if requested, but this will incur an additional express postage fee in addition to the shipping fee calculated at checkout.